Introduction

HealNova is operated by Matchbest Software Pvt. Ltd.. This Privacy Policy explains how we collect, use, and protect your information when you use the HealNova mobile application.

HealNova is an AI-powered wellness platform that provides wellness screening tools, health information, lifestyle insights, pregnancy and mental wellness support, diet planning, and health management tools.

General Wellness Application

HealNova is a general wellness application. It is designed to provide educational health information and encourage healthy lifestyle choices.

HealNova is:

• A wellness screening and tracking tool
• An educational health information platform
• A lifestyle and wellness support app

HealNova is not:

• A medical device
• A tool for medical diagnosis or treatment
• A replacement for doctors or hospitals
• For use in medical emergencies

Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Age and date of birth
• Gender
• Encrypted password

Health Images

You may upload images such as tongue, nails, skin, scalp, teeth, posture, food, or prescriptions for wellness screening.

• Images are analyzed for wellness purposes only
• Images are temporarily processed and not permanently stored
• Only wellness results are saved

Text-Based Health Data

Chat conversations, wellness assessments, diet plans, pregnancy and mental wellness information are processed to provide educational insights. Chat history is not permanently stored.

How We Use Your Information

• Provide wellness screening and insights
• Track wellness history and trends
• Send reminders and notifications
• Improve app features using anonymized data
• Provide customer support
• Maintain app security

Data Security

We use strong security measures to protect your data:

• Encrypted data transmission (TLS 1.3)
• Encrypted data storage (AES-256)
• Secure AWS infrastructure
• Limited internal access

Your Rights

• View and update your data
• Delete your account and all related data
• Disconnect wearable devices
• Opt out of anonymized research use

Children’s Privacy

HealNova is not intended for users under 18 years of age. If a minor’s data is discovered, it will be deleted immediately.

Medical Disclaimer

HealNova provides wellness information only. It does not diagnose, treat, or prevent medical conditions. Always consult qualified healthcare professionals for medical advice.